![]() You should read the ‘small print’ and disclaimers before using their services. These companies are not connected with HMRC in any way. HMRC is aware of companies that send emails or texts offering to claim tax refunds or rebates on your behalf, usually for a fee. If you cannot verify the identity of a social media account, send the details by email to: and ignore it. request personal or financial information.These messages are not from genuine HMRC social media accounts and are a scam. HMRC is aware of direct messages sent to customers through social media.Ī recent scam was identified on X (formerly Twitter) offering a tax refund. Email details of the message to then delete it. If you receive communication through ‘WhatsApp’ saying it’s from HMRC, it is a scam. HMRC will never use ‘WhatsApp’ to contact customers about a tax refund. To help us investigate, share call details on our suspicious phone call reporting form. Phishing calls use a variety of phone numbers. If you’ve been a victim of a scam and suffered financial loss, report it to Action Fraud. If you cannot verify the identity of a caller, we recommend that you do not speak to them. Other scam calls may refer to National Insurance number fraud or offer a tax refund and ask you to provide your bank or credit card information. This is a scam and you should end the call immediately. HMRC is aware of an automated phone call scam which will tell you HMRC is filing a lawsuit against you, and to press 1 to speak to a caseworker to make a payment. Image showing an example of a phishing website designed to trick you into disclosing personal information. To help fight phishing scams, you should send any suspicious text messages to 60599 (network charges apply) or email then delete them. We advise you not to open any links or reply to a text message claiming to be from HMRC that offers you a tax refund in exchange for personal or financial details. HMRC will never ask for personal or financial information when we send text messages. In the text message we might include a link to GOV.UK information or to HMRC webchat. HMRC does send text messages to some of our customers. To help fight phishing scams, send any suspicious emails containing QR codes to delete them. If we’re using QR codes in communications you’ll be able to see them on the genuine HMRC contacts page. When you are logged into your HMRC account we might use QR codes to redirect you, for example to your bank login page ![]() In our letters and correspondence we sometimes use QR codes but only to take you to guidance on GOV.UK - we will not take you to a page where you have to input personal information Report suspicious phone calls, emails or texts to HMRC.Įven if you get the same or similar scam contacts often, report them.ĭo not open attachments or click any links in an unexpected email or text message, as they may contain malicious software or direct you to a misleading website.ĭelete any emails or texts once you’ve reported them.
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